Love my new AGA, Stu and Jen great help with deciding which one we wanted
Read moreCookie Policy (UK)
This Cookie Policy was last updated on 26 October 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://johnwrayrangecookers.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website: for example, the website remembers the choice you made in our cookie banner, so that it does not ask you again on every page. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights into the usage of our website. We ask your permission to place statistics cookies. On this website they are Google Analytics and Microsoft Clarity, together with a count of your visits that the website keeps on your device, and they all come under Analytics in our cookie banner. None of them is loaded until you agree, but our web host adds a Google tag before any choice, as section 6 explains.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
We do not use marketing or tracking cookies. Our Google Analytics tags tell Google that advertising storage, the use of your data for advertising and ad personalisation are not allowed (section 6).
5.4 Social media
Our pages link to our profiles on Facebook, Instagram, YouTube, TikTok and Pinterest. These are ordinary links: no content from those networks is built into our pages, and they place no cookies through our website unless you follow a link to them. The one exception is a video from our YouTube channel on our ElectricKit Advanced conversion page, explained in section 6.
6. Placed cookies
Below is everything this website stores in your browser or loads from another company: what it is for, what is shared and with whom, and how long anything stored is kept. Select a row to read the details.
7. Consent
When you visit our website for the first time, we show you a banner with an explanation about cookies. You can choose Accept All Cookies or Essential Cookies Only, or open Cookie Settings to decide for yourself. Nothing in the Analytics category is loaded until you agree, and browsing or scrolling never counts as agreeing. We remember your choice in the jw_consent cookie for 180 days and then ask you again. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You can change your mind at any time, and withdrawing your agreement is as easy as giving it. Select Cookie Settings at the bottom of any page, or the button below, then choose Essential Cookies Only, or switch Analytics off and choose Save Settings.
When you switch Analytics off, Google Analytics and Microsoft Clarity stop on the page you are on, and their cookies on this website (_ga, _ga_08DC4XN78K, _ga_K5QSVB05P0, _clck and _clsk) and the count of your visits are deleted from your browser. Events recorded in the few seconds before you switched off may still be sent. If Google’s tags were already running on that page, Google’s tag may also send a technical report on how its tags ran there when you leave or return to that page; it includes the page address but no Google Analytics identifier. Pages of our website open in other tabs follow your new choice as soon as you go back to them, and on the pages you open after that, neither is loaded at all. Cookies on Google’s and Microsoft’s own domains belong to them, and you can remove them in your browser settings (section 8).
8. Enabling/disabling and deleting cookies
The simplest way to change what this website stores is Cookie Settings at the bottom of our pages (section 7.1). You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
JOHN WRAY COUNTRY STOVES LIMITED
Swale Lodge Scorton Road, Brompton On Swale, Richmond, England, DL10 7EQ
United Kingdom
Website: https://johnwrayrangecookers.co.uk
Email: info@johnwraycountrystoves.co.uk
Phone number: 01748811030
This Cookie Policy was checked against what our website does on 26 October 2026.
Delighted with our reconditioned Aga. Stuart and Jen very helpful and informative re choice. The electrokit model looks great in our kitchen. Kyle and Ben who travelled to our home in Ayrshire to fit the Aga very knowledgeable. The Aga was fitted efficiently and was up and running in a couple of hours. Many Thanks guys!
Read moreVery impressed, professional, courteous, prompt service , thank you
Read moreThis was our second Aga we purchased from John Wray. The Aga and installation were perfect. Ben noticed an imperfection with the top which we did not notice and came back and replaced it for us. Would recommend them.
Read moreJohn Wray impressive all through the process. Oil Aga converted to Electricity Advanced - this was done effectively and tidily. Easy to operate both manually and by timer (through phone App). Induction hob a big plus. Thank you
Read moreExcellent service from our visit to the showroom to the post conversion. All the staff have been helpful. The conversion day was quick, tidy and clean. Like clockwork. Thank you.
Read moreThe service provided by John Wray was exceptional. I had considered buying a new Aga but am so pleased I decided to have it re enamelled instead - it looks brand new!
Read moreGreat service, good communication, very professional and clean and tidy. Took time to explain everything clearly. All very straight forward would highly reccomend John Wray Country Stoves
Read moreWe had an Aga from John Wray in our last house, and have bought another from them now that we have moved. A great company to deal with, absolutely delighted with both the Agas that we bought from them. After sales service is also top notch. Highly recommended.
Read moreVery pleased with my wood burning stove, the installation went smoothly and there was no mess whatsoever. They’re very helpful and friendly. Highly recommend the service from start to finish was excellent.
Read moreWe had the innards of our oil-fired classic Aga replaced with the amazing Electrikit Advanced system. Brilliant, simple and no more oil smells in the kitchen! The service was marvellous from beginning to end: informative, efficient and quick. Stuart and Ben made short work of the conversion, were great to have around and did a thorough clean-up afterwards. We are very pleased.
Read moreStopped for a warm and a Sausage sandwich while out on a bike ride
Read moreShowing our 12 most recent Google reviews, newest first. No filtering by rating. Read all 113 on Google.